This page explains exactly how long delivery takes, what it costs, where we ship, and what happens if something goes wrong. Effective September 19, 2026. Updated October 3, 2026.
Delivery Timing
| Stage | Time |
|---|---|
| Order cut-off | 6:00 PM MT, Monday through Friday |
| Handling (preparing your order) | 3–5 business days |
| Transit (in the carrier network) | 8–12 business days |
| Total estimated delivery | 11–17 business days |
All times are business days: Monday through Friday, excluding U.S. federal holidays. Weekends and holidays do not count toward any of these figures.
A Worked Example
You place an order at 2:00 PM MT on a Monday, which is before the 6:00 PM MT cut-off, so processing starts that same day. Handling takes 3–5 business days, so the parcel leaves between Thursday of that week and Monday of the following week. Transit takes 8–12 business days from there. Counting business days only, delivery falls 11–17 business days after you ordered.
If you had placed the same order at 8:00 PM MT on a Friday, processing would not begin until the following Monday, and every date above would shift accordingly.
Shipping Costs
| Order value | Shipping cost |
|---|---|
| Under $60 | $7.95 flat rate |
| $60 and over | Free |
The $60 free-shipping threshold is applied to your order total after any discount code is deducted. Expedited shipping is not offered.
Where We Ship
We ship to the 48 contiguous United States.
We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, and APO/FPO/DPO military addresses. Checkout will not accept these addresses.
P.O. Boxes: we do deliver to them. Orders addressed to a P.O. Box are routed through USPS, because FedEx does not deliver to P.O. Boxes.
Carriers and Tracking
Final delivery in the United States is made by USPS and FedEx. You will receive a tracking number by email as soon as your order ships.
Tracking normally takes 24–48 hours to start showing movement after you receive the number. A tracking link that shows nothing during that window is normal and does not mean your parcel is lost.
Customs and Import Duties
Your order ships from China. Import duties are paid by us in advance and are already included in the price you paid at checkout.
Nothing is due on delivery. If a courier or anyone else asks you to pay a fee to release your parcel, do not pay it. Photograph the request and email it to support@avermonts.com, and we will resolve it with the carrier.
Where Your Order Ships From
Orders are dispatched from our supplier's facility in China. We do not hold stock in a United States warehouse, and we do not describe ourselves as shipping domestically.
Returns, however, are handled inside the United States, at our California facility. See the Refund & Returns Policy.
Your Rights If Delivery Is Late
Under the FTC Mail, Internet, or Telephone Order Merchandise Rule, if we cannot ship within the time we advertised, you have the right to consent to a delay or to cancel your order for a full refund. If we cannot ship within 30 days and you have not agreed to a delay, we will cancel and refund you automatically.
Lost, Delayed, or Stolen Parcels
- Check tracking first. Most parcels marked delayed are still moving.
- Wait three business days past the estimate. Carrier scans can lag behind the parcel.
- Check with neighbors and your building. Parcels marked delivered are often nearby.
- Email us at support@avermonts.com with your order number and the tracking status.
- We open a trace with the carrier. If the parcel is confirmed lost, we replace it or refund you in full. You are not left holding the loss for a parcel that never arrived.
Incorrect Addresses
Please check your shipping address before you pay. If you spot a mistake, email us within 24 hours and we will correct it if the order has not yet been prepared. Once a parcel has shipped to an address you supplied, we cannot reroute it.